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Privacy Policy for Barrie Vending Company


Last Updated: April 15, 2025

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At Barrie Vending Company ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our vending machine services, including traditional vending machines, micro markets, and on-demand coffee machines, or contact us directly. By using our services, you agree to the practices described in this policy.

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1. Information We Collect

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We may collect the following types of information:

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  • Personal Information You Provide: When you contact us to inquire about our vending solutions, request a service, or enter into a contract, we may collect your name, email address, phone number, business name, and address.

  • Payment Information: If you use cashless payment options at our vending machines (e.g., credit/debit cards, Apple Pay, or Google Pay), we collect payment data necessary to process transactions. This data is securely handled by our third-party payment processors and not stored by us.

  • Device and Usage Information: Our modern vending machines may collect anonymized data about usage patterns, such as items purchased, time of purchase, and machine performance, to improve our services. This data does not identify you personally.

  • Service Requests: If you report an issue with a machine or request maintenance, we may collect details related to your request, including your contact information and location of the machine.

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2. How We Use Your Information

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We use your information to:

  • Provide, maintain, and improve our vending machine services, including restocking and repairs.

  • Process payments for purchases made at our vending machines.

  • Respond to your inquiries, service requests, or complaints.

  • Communicate with you about our services, updates, or promotional offers (if you have opted in to receive such communications).

  • Analyze usage trends to enhance machine offerings and customer experience.

  • Comply with legal obligations or resolve disputes.

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3. Sharing Your Information

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We do not sell your personal information. We may share your information with:

  • Third-Party Service Providers: We work with trusted vendors, such as payment processors and maintenance technicians, who need access to your information to perform services on our behalf. These parties are contractually obligated to protect your data and use it only for the purposes we specify.

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.

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